Policies, Terms and Conditions

100% + Satisfaction Guarantee w/ Free Return Shipping

We are so confident in our products, that if for any reason you are not 100% satisfied with the product, you may return it within 7 days of delivery for a full refund. We will even pay for the return shipping for orders being returned from within the contiguous United States. The product must be returned in the original packaging and must be in salable condition. Please contact customer service for return instructions.

Lifetime Limited Warranty

All of our products are guaranteed for the life of the product against defects in materials or workmanship. We reserve the right, at our discretion, to replace or repair the product. A product of like condition may be exchanged at our discretion. This warranty is limited to the original purchaser and may not be transferred.

Payment Methods

Secure payments can be made using Visa, MasterCard, Discover, American Express and PayPal. Payments by personal check, cashiers check, or money order are discouraged as we are unable to ship until the check has cleared. This may add up to 10 days before your order ships. Additional fees may apply. Business checks are accepted under pre-arranged terms. Contact us for details regarding business accounts and check acceptance policies.

Links

This web site contains links to other web sites that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of linked web sites or their content.

Shipping Policy

Products will normally ship the same day if ordered by 2:00PM CST. If your order is received on a Saturday, Sunday or any major holiday, it will normally ship on the next business day. We will make every attempt to ship an order as quickly as possible. If your order will be delayed by more than 2 days, we will contact you by email. Products that are unavailable at the time of shipping will be shipped as soon as they become available, unless you request that the order be cancelled. You will only be charged for shipping at the price quoted in the shopping cart. International orders may be charged additional fees for handling and processing. We are not responsible for delays caused by customs.

Out-of-Stock Products

There may be times when the product you have ordered is out-of-stock. In the event a product is unavailable, we will ship your product as soon as it becomes available. We will notify you if any of the products that you have ordered are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Privacy

We will keep your personal information private and secure. When you make a purchase from our site, you will need to provide your name, email address, address, phone number, and a password. We use this information to process your orders,keep you updated on your orders and personalize your shopping experience. We will never sell or share your information with another company. To keep you informed about our latest offerings, we may notify you of new products, specials and new additions to the web site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy. Berkey System, LLC. is not responsible for the actions of third parties.

Returns

We will gladly accept the return of products within 30 days from the date of purchase. If we have made an error in the product shipped we ask that you notify us within 7 days to arrange a return. We will email you a return shipping label and pay all of the shipping cost. The product must be returned in the original packaging. ContactCustomer Service forreturn instructions. You will need a Return Authorization Number prior to shipping.

Taxes

As required by Minnesota law, sales tax is automatically charged for orders to be delivered to addresses within Minnesota. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes as required in your state. This policy may change at any time if required by ever changing laws. International orders may be subject to additional duties and taxes.

Typographical Errors

In the event a product is listed with an incorrect price due to a typographical error, we reserve the right to refuse or cancel any orders placed for the product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will immediately issue a credit to your credit card or PayPal account in the amount of the incorrect price.

Limitation of Liability

Seller or its agents shall not be liable for any direct or consequential damages including, but not limited to, damaged equipment, lost profits arising out of the performance, delayed performance or breach of performance of this order. Sellers obligation is limited solely to repairing or replacing, at its option, any goods or parts which prove to seller’s satisfaction to be defective as a result of defective materials or workmanship, in accordance with sellers stated warranty. In no event shall the sellers, or its agents, liability exceed the purchase price of the product.

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, are the sole property of Berkey System LLC. Copyright © 2011, ALL RIGHTS RESERVED. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws.